1. Introduction

VOIC Com. ("we," "our," or "us") is a Delaware corporation committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website voiccom.com (the "Site").

This policy is designed to comply with:

  • • The General Data Protection Regulation (GDPR) for visitors from the European Union (EU) and European Economic Area (EEA).
  • • The California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) for residents of California.

Please read this privacy policy carefully. By using our Site, you consent to the practices described herein.


2. Information We Collect

We may collect information that identifies, relates to, describes, or could be linked to you ("Personal Information"). The types we collect depend on your interaction with us.

A. Information You Provide Directly:

  • Contact Information: Name, email address, phone number, company name when you fill out a contact form, sign up for a newsletter, or request a demo.
  • Account Information: Username, password, and profile details if you create an account.
  • Payment Information: Credit/debit card numbers, billing address, and other financial data necessary to process transactions (handled by our secure third-party payment processors).
  • Communications: Contents of your messages to us via email, contact forms, or chat features.
  • Job Application Data: Resume, cover letter, work history, and other details you submit for employment opportunities.

B. Information Collected Automatically:

  • Usage Data: Information about your interaction with our Site, such as your IP address, browser type, device information, pages visited, time spent on pages, and referring URL.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect data about your browsing activities.

C. Information from Third Parties:

We may receive information about you from other sources, such as social media platforms (if you interact with our profiles), marketing partners, or data enrichment services, which we may combine with information we collect directly.


3. How We Use Your Information

We use your Personal Information for the following business purposes:

  • To provide, operate, and maintain our Site and services.
  • To create, manage, and secure your account.
  • To process your transactions and send related information.
  • To communicate with you, including responding to your comments and inquiries.
  • To send you marketing and promotional communications (where you have consented to this, as required by law).
  • To personalize your experience on our Site.
  • For analytics: to analyze trends and how users interact with our Site to improve our services.
  • To prevent fraudulent transactions, monitor against theft, and protect our Site.
  • To comply with legal obligations and enforce our terms and conditions.

4. Legal Basis for Processing (GDPR)

For individuals in the EEA and UK, we process your Personal Information based on the following legal grounds:


5. How We Share Your Information

We may share your Personal Information in the following situations:

  • Service Providers: We share data with third-party vendors who perform services for us (e.g., payment processing, data analysis, email delivery, hosting, customer service).
  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • With Your Consent: We may disclose your information for any other purpose with your explicit consent.

We do not sell your Personal Information to third parties for their direct marketing purposes.


6. International Data Transfers

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States, please be aware that we process and store information in the United States. When we transfer your data to the US, we rely on approved data transfer mechanisms, such as the European Commission's Standard Contractual Clauses, to ensure your data is treated with the same level of protection it would receive in the EU/EEA.


7. Your Privacy Rights

A. For EU/UK Individuals (GDPR Rights):

You have the right to:

  • Access the Personal Information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request erasure of your Personal Information ("right to be forgotten").
  • Object to processing of your Personal Information.
  • Request restriction of processing.
  • Data portability (receiving a copy of your data in a usable format).
  • Withdraw your consent at any time, where we rely on consent as the legal basis.

B. For California Residents (CCPA/CPRA Rights):

You have the right to:

  • Know what Personal Information we have collected about you.
  • Request deletion of your Personal Information.
  • Correct inaccurate Personal Information.
  • Opt-out of the "sale" or "sharing" of your Personal Information (we do not currently engage in these activities).
  • Limit the use and disclosure of your Sensitive Personal Information.
  • Non-discrimination for exercising your rights.

How to Exercise Your Rights:

To exercise any of these rights, please submit a verifiable request to us by:

  • Emailing us at: contact@voiccom.com

We will respond to verifiable requests within the timeframes required by applicable law.


8. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill legal, accounting, or reporting requirements. The retention period will depend on the type of data and the purpose for its collection.


9. Cookies and Tracking Technologies

We use Cookies and similar tracking technologies to track activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


10. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us, and we will delete such information.


11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.


12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

VOIC Com.
3680 Wilshire Blvd, Los Angeles, CA 90010 USA
contact@voiccom.com
+1 213 401 2787